How much does the shipping cost?
Transport in the Czech Republic and Slovakia is completely FREE.
When will I receive my order?
If you choose delivery on address as your shipping method in Czech Republic and order today to 10:30, you obtain your order the following working day.
If you choose a personal pick up at our warehouse in Prague, you can have your parcel immediately after ordering and arranging the pick up time.
If you choose Zásilkovna in Czech Republic you receive your parcel to the branch store you chose in 2-3 working days.
How can I pay for the order?
- Payment by card (via GoPay payment gateway)
- Bank transfer (you will receive a confirmation email with the necessary information)
- Cash on delivery (payment to the delivery service provider when receiving the parcel)
- Cash in our warehouse (if you choose personal pick up of the order)
How can I cancel my order?
To cancel the order, please contact us immediately by replying to an email with your order confirmation or call us - +420799503943.
How can I find out in what stage my order is?
We will contact you by e-mail about any change in the status of your order. You can, of course, call us or write.