30-day period
You can return goods without giving a reason within 30 days of receiving the order.
Return of the goods
We want returns to be as simple as possible. Below you will find the conditions, address and everything needed for quick processing.
Goods and accessories
Return the goods undamaged, without signs of use and with all supplied accessories.
Refund
We refund using the original payment method. For cash on delivery, include your bank account number.
Send the goods to our address
You can send us goods straight without prior agreement to
za5dvanáct
Křičkova 1314/2
415 01 Teplice
Czech Republic
We do not accept shipments sent to another address (e.g. billing address)!
You do not need to print or complete a form. Include your order number or proof of purchase so that we can identify the return quickly. We will contact you after receiving and checking the goods. Refunds are normally sent within a few days and no later than the statutory deadline.
za5dvanáct
Křičkova 1314/2
415 01 Teplice
Czech Republic
We do not accept shipments sent to another address (e.g. billing address)!
You do not need to print or complete a form. Include your order number or proof of purchase so that we can identify the return quickly. We will contact you after receiving and checking the goods. Refunds are normally sent within a few days and no later than the statutory deadline.